Shipping policy

Shipping:

We offer a lot of great shipping options for all countries all over the world. Please see below all shipping methods:

Shipping time guidelines are as follow: 

*please be aware these guidelines are subject to the courier and may change on occasion.

Ghana (domestic) Shipping:

Standard Shipping (DHL 2-3 Day Delivery Tracked) - 2-3 day delivery, tracked service 

 International Shipping:

Standard Delivery DHL, Tracked) – 5 -10 working days

Express Delivery (DHL Express, Tracked) – 3-7 days delivery, fully tracked service

Please note for any European orders over the value of 150euro, will be subject to the relevant VAT & duty rates. 

November & Black Friday: 

During this period, we experience an extremely high number of orders and processing may take up to 5 days with our couriers also expected to have slightly longer delivery times. Please only contact our customer service with an order or delivery query after 7days of ordering. Thank you for the continued support.

Kindly track all orders via https://www.dhl.com/gh-en/home/tracking/tracking-express.html?submit=1&tracking-id=3084541331 and take control of your delivery. Perfect for tracking and diverting parcels and receive proactive notifications.